Thank you for shopping with us. We aim to provide a seamless shipping experience for all our customers. Please take a moment to review our shipping policy:

1.Shipping Locations

We ship worldwide from China to over 200 countries and regions, including the United States, Canada, Mexico, all EU countries, the United Kingdom, Australia, Japan, South Korea, the UAE, Saudi Arabia, Singapore, and many more.

If your region is not available for shipping at checkout, please contact us at gbbaby@goodbaby.com for assistance.

2.Order Processing and Delivery Time

Order Processing: Orders are typically processed and shipped within 1-3 business days.

Estimated Delivery Time: Delivery usually takes between 5-15 business days, depending on the destination.

3.Shipping Methods and Carriers

We primarily offer Standard Shipping. If you need expedited shipping, please send your order details, including your full address and expected delivery time, to gbbaby@goodbaby.com before placing your order. You will receive a personalized response regarding the expedited shipping options available.

We use YunExpress as our main carrier for international shipments.

4.Shipping Fees

Shipping fees are calculated based on the weight of your order and vary depending on the destination country.

Please check the product page for the most accurate shipping cost to your location.

5. Order Tracking

Once your order has been shipped, we will provide tracking information. You will receive a notification with detailed tracking info via email.

6. Customs Duties and Import Fees (International Orders)

Please note that we are unable to estimate any additional customs duties or import fees that may be required upon delivery.

You may be responsible for these extra costs. If you are unsure about potential duties, we recommend contacting your local customs office before placing your order for more information.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

7. Address Accuracy

If an incorrect address is provided during checkout, and this results in the order being lost, we will not be responsible for the loss.

Please ensure that all address information is correct before submitting your order, as we cannot offer refunds or reshipments for orders lost due to incorrect address details.